Rising Excellence in DPA!

Submitted by Clay Butcher on March 25, 2009 - 3:05pm

Each and every one of us in the Division of Public Assistance work incredibly hard and deal with a vast assortment of complicated situations and issues. Your hard work and dedication makes a huge difference in the lives of the people we serve every day. Our Rising Excellence campaign for FFY 2008 is just one example of our demonstrated commitment to quality service.

New 2009 Alaska Federal Poverty Guidelines

Submitted by Clay Butcher on March 16, 2009 - 10:05am

New federal poverty guidelines for Alaska are effective March 1, 2009. These increase the income standards used to determine eligibility for the following Medicaid categories:

• Denali KidCare for children and pregnant women;
• Qualified Medicare Beneficiaries (QMB);
• Special Low-Income Medicare Beneficiaries (SLMB and SLMB Plus);
• Transitional Medicaid;

2-1-1 Flyers in DPA Offices

Submitted by Clay Butcher on March 3, 2009 - 3:50pm

2-1-1 flyers will soon be available in all DPA offices. 2-1-1 is an easy to remember telephone number that connects callers to free information about critical health and human services available in their community. Until 2-1-1, there was no single, comprehensive statewide provider of information and referral for Alaskans.

Schooling Up for 2009 with the SNAP Salmon Challenge

Submitted by Clay Butcher on December 23, 2008 - 2:41pm

From: Mary Riggen-Ver, Chief, Program Integrity and Analysis

Just a couple more months of the Preliminary Swim remain before we see some indication of how our salmon are starting out on their Successful Navigation to Awesome Performance. While some of you may be excited about this, others may be asking what on earth salmon have to do with program accuracy. The answer to that is nothing really. However, we are known world-wide for our wild Alaska salmon, and our state fish is the king salmon. So what better way to ride out the waves to awesome performance than with our winning Alaskan salmon?

SNAP Salmon Preliminary Swim

Submitted by Clay Butcher on November 13, 2008 - 10:46am

Successfully Navigating to Awesome Performance with the SNAP Salmon Challenge!

2009 Accuracy Improvement Campaign

From: Mary Riggen-Ver, Chief, Program Integrity and Analysis

Our little SNAP salmon are now testing out the water in the “Preliminary Swim”. The Preliminary Swim reflects the first 9 months of FFY 2008 Food Stamp payment accuracy (October 2007 through June 2008). The plan to use a 4-month rolling average wasn’t feasible as some really large unrepresentative client caused errors occurred during those 4 months that skewed the data and inaccurately reflected our work. Our little salmon have been struggling a bit lately as they try to figure out how to navigate. Our FFY 2008 Food Stamp payment accuracy rate now stands at 92.8%, well below our 96% payment accuracy rate for FFY 2007.

DPA Stars

Submitted by Clay Butcher on November 5, 2008 - 9:57am

“Great people are those who make others feel that they, too, can become great." ---Mark Twain

Please join me in recognizing and congratulating three of DPA’s Stars that model and inspire this attitude every day. Collectively, these Stars have dedicated more than 50 years of service to DPA and devote countless hours toward our mission “to Promote Self Sufficiency and provide for basic living expenses to Alaskans in need”

Successfully Navigating to Awesome Performance

Submitted by Clay Butcher on October 6, 2008 - 2:31pm

with the SNAP Salmon Challenge!

2009 Food Stamp Accuracy Improvement Campaign

From: Mary Riggen-Ver, Chief, Program Integrity and Analysis

We’re now officially into a brand new federal fiscal year and looking to have some fun with our very serious challenge to boost our Food Stamp accuracy rate in FFY 2009. Our statewide payment accuracy rate for FFY 2008 currently stands at 93.8%. We have several offices that are performing at 95% accuracy or better, notably Bethel, Coastal Field Office, Nome, Sitka, Gambell, Mat-Su and Central APA. However, our statewide average of 93.8% is running significantly below the national average, which is hovering at 95.4%.

Heating Assistance Is Open

Submitted by Clay Butcher on September 26, 2008 - 3:19pm

Winter is on its way and the Heating Assistance Program (HAP) is now accepting applications from elderly, seniors and disabled individuals. The Program will begin accepting all other applications effective October 1, 2008. If you receive an application in your office, please forward it to the Heating Assistance Program in Juneau, 400 Willoughby Ave, Suite 301, Juneau, AK 99801-1700. Applications may also be faxed to 465-3319 in Juneau or 1-888-282-3319 from all other areas in Alaska. Please note, if you fax the application to the HAP office, please mail the hardcopy application to the above address. The first benefit checks are scheduled to go out on November 3, 2008.

The Division of Public Assistance is now responsible for administering two heating programs; the federally-funded Low Income Home Energy Assistance Program (LIHEAP) for residents with incomes up to 150% of the poverty income guidelines and the state-funded Alaska Heating Assistance Program (AKHAP). In May of 2008, the Governor signed the Alaska Heating Assistance Program into law and the legislature appropriated $10 million to fund the program. This program is open to eligible residents with incomes from 151% to 225% of the poverty income guidelines. Both programs use the same application and eligibility criteria.

Susan Marshall – DPA’s NEW Heating Assistance Program Coordinator

Submitted by Clay Butcher on July 29, 2008 - 9:27am

I am pleased to announce that Susan Marshall, formerly with the Tanana Chiefs Conference, is our new Program Coordinator for the Heating Assistance Program. Susan worked for TCC as a Tribal TANF case manager and most recently was responsible for oversight and management of TCC’s tribal heating assistance program.