New Look for DPAWeb

Submitted by Anonymous on March 25, 2008 - 1:22pm

What happened to DPAWeb? DPAWeb was upgraded to a new version of software. This was necessary as the older version was no longer being supported and that posed a security risk. The Food Stamp Accuracy image on the far right will be replaced in the near future. We may need to add some other tweaks here and there. Report problems to: DPA Webmaster

Notice project update

Submitted by Clay Butcher on December 7, 2007 - 4:40pm

Writing notices to clients is an important aspect of our workflow process. It is our principal method of communicating to clients about actions taken on their application or case, ensuring that due process requirements are met, and sharing information about their rights and responsibilities.

DPA sends an average of over three thousand notices clients each and every day. While EIS maintains a tremendous notice history and ensures notices are distributed effectively, the system has many weaknesses and there is a recognized need for changes. The most recent effort to improve our notice system began when staff and local quality councils recommended that the notice system be improved. Subsequently, in 2006, the DPA Leadership Team made notice improvements, aka the Notice Project, one of the division’s top system priorities.

GIVE ME FIVE! 2007 Food Stamp Accuracy Improvement Campaign

Submitted by Anonymous on October 31, 2007 - 1:12pm

You’ve brought us another stride closer to our Food Stamp Program accuracy improvement campaign goal. As we near the end of the FFY 2007 sample year, Alaska stands 9th in the nation for overall payment accuracy. This will be our fourth consecutive year of progressive accuracy improvement – a first in our long history of tracking payment accuracy. You may recall that three states per year are recognized for having the most improved food stamp payment accuracy. We are currently in second place, and holding on to our position in the national competition for a performance bonus. We won’t call it a lock yet, but it is looking ever more probable thanks to your consistently great work.

GIVE ME FIVE! - 2007 Food Stamp Accuracy Improvement Campaign

Submitted by Anonymous on October 3, 2007 - 9:49am

From: Ellie Fitzjarrald, Director and Jim Dalman, Chief, Program Integrity and Analysis

There is a great convergence of good news to share this month. Hopefully, you’re not tired of hearing how well you are doing with our Give Me Five Food Stamp Program payment accuracy campaign. We are still solidly positioned for an FFY 2007 payment accuracy bonus. These are awarded to the seven states with the lowest payment error rates and the three states with the most improved accuracy. We are currently in the running on two fronts, standing at #2 for most improved accuracy and #10 in the nation for overall accuracy. It is within the realm of possibility that we could make it into the best payment error rate category since we are only half a percentage point behind. There are a few months left to count, but so far . . .very, very good!

September Was National Preparedness Month - Get a kit, make a plan and be informed!

Submitted by Anonymous on October 2, 2007 - 12:28pm

September Was National Preparedness Month
Get a kit, make a plan and be informed!

Did you know that all Alaskans need to be prepared to manage in an emergency without assistance for at least 72 hours and possibly up to 2 weeks?

September just ended but it is important to note that it was National Preparedness Month, a time to increase public awareness about emergency responsiveness and encourage individuals to take action. For more information about preparing your family for an emergency see the
Ready America website

Lofty Heights

Submitted by Clay Butcher on August 7, 2007 - 9:59am

The best part of my work month is announcing the praiseworthy achievements of division staff. Once again you’ve lifted our Food Stamp Program payment accuracy rate a notch higher. We set our Give Me Five work quality improvement campaign goal at 95%, and our accuracy rate for the first seven months of this sample year is now 96.5%. This ranks us highly among the states, and also places us in great position to compete for a “most improved accuracy” performance bonus award if we can sustain our progress for a few more months. Arguably, it is harder to win this type of bonus when we finished the prior year with a pretty low error rate. Amazingly, your good work still has us right in the hunt. And here’s another good reason for us to finish strong. Most of the states vying for the accuracy bonuses at this point are relatively small, which can means a bigger bonus share for the winners. (So let’s stay ahead of those overly-tanned ETs in Florida.)

How About That!

Submitted by Clay Butcher on July 11, 2007 - 1:43pm

2007 Food Stamp Accuracy Improvement Campaign
From: Jim Dalman, Chief, Program Integrity and Analysis

You may have noticed on the DPAWeb page header that our fourth month average Food Stamp Program payment error rate has dropped to 2.3%. This average is a good indicator of the current accuracy trend and a promising sign of where our accuracy rate is headed. Now this part is good. For the first time since our payment accuracy improvement campaign began in 2003 every region is above our accuracy goal. It’s the first time in over 10 years that half way through the sample year all of our regions have better than 95% accuracy. Give me Five! This truly is remarkable progress that is quickly moving us up in the national performance rankings. Keeping up this pace of improvement could put is in competition for a significant performance bonus. We can do that.

New and Improved Online Food Stamp Manual!

Submitted by Clay Butcher on July 3, 2007 - 9:20am

We are pleased to announce that the “new and improved” online Food Stamp Manual is now available on the DPAweb at

Like the previous HTML version of the Food Stamp Manual, this new online manual is interactive and user-friendly. A search function, cross-referencing, and hyperlinks will help you find what you are looking for. Special features allow you to print and email manual sections and add them to your Favorites. Enhancements made to the manual include an updated index and glossary sections. Transmittals now replace the manual change cover memos. Although they have a new look and numbering format, the transmittals will continue to provide a brief summary of the changes and clarifications we include in each update.

New Senior Assistance Benefits

Submitted by Clay Butcher on May 25, 2007 - 1:16pm

On Wednesday afternoon, Governor Palin announced that assistance to seniors will be continued at least through the month of July.

We will continue to provide the $120 cash payment and prescription drug benefits to seniors who qualified for the Senior Care Program for the month of July through the General Relief Assistance program.

All SeniorCare recipients are being transitioned from the Senior Care Program into the General Relief Assistance (GRA) program, and these benefits will be paid under GRA as a senior assistance benefit. We can no longer make reference to this help as SeniorCare as that program sunsets June 30, 2007.

Good News! New Medicaid Adult Dental Services

Submitted by Anonymous on April 7, 2007 - 1:23pm

On April 1, 2007, the Medicaid program began providing dental coverage for adults up to a total limit of $1,150 per year for dental care, such as exams and cleanings. This new coverage also includes fillings, crowns, root canals and dentures.

Medicaid still covers adult dental services for emergency pain relief and acute infection. These emergency dental services do not count against the annual limit.