07/06/2015 Workload Update
By July 5th, 99.8% of SNAP backlog benchmark set by FNS on May 6, 2015 was addressed. Also, DPA’s overall timeliness for SNAP applications now meets federal standards. What an achievement! It’s especially noteworthy given the drop in the backlog for virtually every other program, including Medicaid.
06/29/2015 Workload Update
Last week’s numbers are a big shout out to the great work everyone has done and is doing. Good gains everywhere and the team is a hair’s breadth from closing the books on the SNAP backlog. Even with the intense effort on the SNAP apps, the untimely workload across all programs is dwindling. We saw the biggest drop in the MAGI-Medicaid workload since is this effort started and the week of June 22, was the third week in a row with declines in stale MAGI applications. Very soon ARIES will have additional functionality that is going to help drill through the remaining work.