Sean, Tammie and Aimee would like to express our thanks to all of the staff who met with us during our office field visits, to those who asked tough questions that needed understanding for you to provide accurate information to our clients, and for providing recommendations to improve upon the information being shared with the entire Division. Although we were not able to visit every office, we wanted to provide some written information for everyone. Therefore, the following questions and answers are a direct result of the discussions that the field staff had with us. As we mentioned during the visits, please do not hesitate to contact us if you have questions or need clarification.
We are very proud of our DPA team, the work that you do every day to help those less fortunate is very humbling. Thank you.