BPR update on implementation!
Here is an update on JuniKan- an endearing term the SE leadership have named the BPR co-meetings with Juneau and Ketchikan!
Change to how phones are answered - BPR Implementation
The Division of Public Assistance is making a significant change that is taking place now through this summer to improve our responsiveness. Phone calls to Ketchikan and Juneau field offices will go directly to voice mail so they can be more effectively answered through either an “interview line” or a “general number” for all other inquiries.