I would like to join Governor Murkowski in honoring each of you during Public Assistance Worker Appreciation Week, July 11-17, 2004.
The important work of case managers, support service staff, supervisors, administrative support personnel, employment specialists and others is vital to thousands of Alaska families. The safety net services you provide help families make it through hard times, and gives them a chance to plan for a better future. The work you do everyday strengthens our communities and brings hope to those who need it most.
We are pleased to announce a new and improved online Food Stamp Manual!
The PDF version of the Food Stamp Manual currently on DPAweb will be phased out in six months after everyone is up to speed on this new manual.
Here are some basic instructions for how to use the manual. A group of 21 "test drivers" representing every office statewide and the Policy and Program Development section recently gave the manual their enthusiastic stamp of approval. The response was so positive, we are going to convert our other manuals to this new technology. Watch for the next installment, the new APA-related and Long Term Care Medicaid Manual, scheduled to appear this September.
When this month's DPA star isn't sailing on his boat in Mexico, you'll probably find him knee-deep in meetings or flying back and forth between Juneau and Anchorage. This star has a resume of helping those in need and he will soon be helping them from the Commissioner's Office. He has degrees from UAF and Willamette Law School, and while people joke that lawyers are long-winded, this DPA star gets right to the point. He's taken a pie in the face for our division, but rumor has it he much prefers chocolate. Who is our DPA star?
On May 19, the Urban Institute released a new brief, Recent Trends in Food Stamp Participation: Have New Policies Made a Difference? Using data from the 1997, 1999, and 2002 rounds of the National Survey of America’s Families, the report attributes increasing Food Stamp Program (FSP) participation rates to recent changes in FSP policies.
State agency support
In addition to its own staff, DPA works in collaboration with many other state agencies to provide better, more efficient service delivery to ensure our client’s success.
The list below contains the links to each of the departments within the state, and the divisions under each department, which work with DPA on a continuing basis.
Clerical positions within the division ranging from Administrative Clerks I – III to Administrative Assistants. In field offices, clerical staff is the first point of contact with the public and is therefore extremely important. They assist clients with obtaining and submitting applications, providing information about the agency and other community resources and they also assist in receiving and directing most of the paperwork that comes into the office. Other duties may include switchboard operator, setting up childcare authorizations and entering data in EIS.
The State has provided extensive benefits for you. In return, we ask that you share our mission and philosophy. We are here to provide opportunity to Alaskans in need. This is a task that requires extensive organization. By learning our policies and procedures, we can best serve our community.
The Management Administration Procedure Manual (MAP) is developed by the office of the Chief of Field Services to provide detailed direction in administrative practices to Field Supervisors and Managers. Each office should have a copy of the map manual.
Other procedures available in the map manual include (but are not limited to) monitoring client complaints, civil rights complaint procedures, dealing with disturbances, responding to emergency situations, confidentiality and disclosure, and telephone and voice mail policy. All employees are encouraged to refer to the map manual for procedures.
We utilize many manuals that delineate our rules and regulations. Please use them, and study the updates. Both HSS and DPA manuals are used in your position. Your supervisor will know which manuals will be most pertinent to your position.
How We’re Organized
The Division of Public Assistance is a large and diverse organization of over 400 people spread across the state.
DPA is organized into seven sections under the Juneau-based Director's Office. They are Field Services, Policy, Information Technology, Program Integrity and Analysis, Children’s Programs, Budget, and Admin Services.
The Office of the Director
The questions were fired in rapid succession.
What's the law of supply and demand?
What's the goal of any business?
How can profits be increased?
Though it sounded like an introductory economics class, it's the latest effort in Lucas County's welfare-to-work transition. It's called business boot camp, and it's designed to teach longtime recipients of welfare benefits how their behavior on the job affects the bottom line.
WASHINGTON (AP) - The Senate on Tuesday voted an additional $6 billion for child care for welfare recipients and the working poor as part of a bill to renew the landmark 1996 welfare reform law.
The measure easily won Senate passage, 78-20. Senate Majority Leader Bill Frist and 30 other Republicans voted for it, but the Bush administration opposes the provision and House Republicans did not include it in the version of the legislation that passed the House last year.
WASHINGTON, March 21 - In a trend that has surprised many experts, the federal welfare rolls have declined over the last three years, even as unemployment, poverty and the number of food stamp recipients have surged in a weak economy.
After Congress overhauled the nation's welfare system in 1996, the number of families receiving benefits dropped much faster than federal and state officials had expected. Even more remarkable, officials say, the rolls did not grow during the recession of 2001 or the sluggish economy since.