Accuracy Improvement Campaign Update: The Final Push
We are approaching the end of federal fiscal year 2005 QC sample. The August sample is drawn today leaving only September left to go. It will take several months for our QA staff and the Quality Assessment Review Committee to complete the process, yet our ability to effect the final FFY 2005 error rate is coming down to these final weeks. Our current 93% performance is good, and we are still a percentage point short of our 94% payment accuracy goal. Last year you delivered strong results for us in the final months. Hopefully, we will repeat that trend this year. The national payment accuracy average remains above 94%, so our quest to be Better than Average continues. Let's keep our work quality focus, and push a bit more if we can to assure these last few months further improve our accuracy rate.