EIS-R update and schedule

If you haven’t heard by now, the name of the replacement EIS has been selected: Alaska’s Resource for Integrated Eligibility Services (ARIES). A tremendous amount of time and effort was spent by the Project Team formulating the contest, determining an approach for reviewing the entries, and the time required to actually review the 108 submissions. In making its final recommendation, the team considered the criteria identified in the contest. We also ensured this acronym was not used by another information system within the State. The final recommendation was forwarded to Ron Kreher (Director, Division of Public Assistance) for approval.

The EIS-R project is under way!

Great news! The EIS-R Project is underway and making progress! This project update is the first of many that will occur over the next few years. A primary goal of the EIS-R Project Team is to share as much information as possible about the project’s status, the project schedule, and provide insight about the new EIS.

Update on DPA Information Technology Projects

When DPA began efforts to LEAN our core business processes it was acknowledged that leveraging technology would bring additional benefits and efficiencies that further enhance our system of work and add to the quality of the services we provide Alaskans. Since our first KAIZEN event, we have been pursuing efforts to modernize the tools and technology division employees use every day. Overall, there are about three dozen IT-related projects in the initial planning stages or under development. These projects range from enormous undertakings such as a replacement for EIS to relatively modest endeavors like enhancements to the Case Management System (CMS) used by work services case managers. We are also working on replacing the Fraud Case Management System, initial planning for a statewide, integrated phone system, and a replacement for AKWIC the system used to certify eligibility and issue food benefits for participants of the Women, Infants and Children program (WIC).

What follows is the start of an ongoing effort to keep you informed about the development and implementation of information technology within the Division of Public Assistance.