We wanted to provide you with a recap of BPR and the
tentative schedule as we move towards specific site implementation.
One item that became really clear during the BPR Statewide Planning efforts was the need for all staff to have consistent eligibility practices to help you complete the tasks. Creating a standard approach for work is mandatory for eliminating rework. We heard you loud and clear!
Here is the update for BPR for this week, our apologies for being a few days behind with getting this to you.
The following information is provided so you have an understanding about the upcoming processes, expectations, and timeframes for implementation of Business Process Redesign (BPR).
Please, allow us to explain.
C!A completed their site assessments and provided DPA with their report.
Read the report. (pdf)