The IVR Hotline is now available for information on your Heating Assistance Program (HAP) application! Call (888) 804-6330 from anywhere within the State of Alaska or (907) 269-5777 in Anchorage and follow the prompts to find out the most current information on the processing timeline for the HAP program as well as the status of your Heating Assistance application. You will need your application ID number to find out the status of your application. You can find your application ID number on the upper right corner of the letter we sent you notifying you that we received your application. We thank you for your patience as we work to upgrade the HAP software.