2/18/15 Weekly Workload Update

Submitted by Clay Butcher on February 20, 2015 - 2:23pm

As predicted, there has been another uptick in the backlog since last week. As mentioned previously, this appears to be a function of our focus on registering of the out of date applications and account transfers, and the aging of more recently received applications as well as factors we are still assessing. On a positive note, with open-enrollment closed we should see some relief from the numerous account transfers we’ve been receiving.

Read the rest of the message and view updated charts.