Performance Measures on the Web

Submitted by Curtis Nelson on January 22, 2004 - 2:28pm

The Program Integrity and Analysis (PI&A) section has been working to make DPA performance measures available to you online. Currently the District Office, the Work Services performance measures and the Food Stamp Accuracy Campaign pages are available. These measures can be accessed from the PI&A web page.

The measures will help staff monitor performance, recognize excellence, and identify opportunities for improvement as we strive for excellent division-wide work quality. We plan to further develop the performance measures website by including more reports, explaining how measures are calculated, and incorporating suggestions for improvement.

We strongly encourage staff to suggest improvements to the performance measurements website. This is your tool. Help us make it as useful as possible. Please send any suggestion for improving the performance measures website to Craig Kahklen.