STATE OF ALASKA

Department of Health and Social Services

Division of Public Assistance

TRANSMITTAL NUMBER: MC #2

MANUAL: NFAPNative Family Assistance Program Guide

DATE: September 29, 2021

We have updated the Native Family Assistance Program (NFAPNative Family Assistance Program) Guide to make it more helpful for both state and Tribal staff. This change includes some minor formatting changes as well as a significant change to the DPADivision of Public Assistance System Access section.

Highlights of revisions are described below. If you have any questions, please contact the Policy and Program Development team by email at dpapolicy@alaska.gov.

OVERVIEW OF CHANGES

MS 9100-1      ACTIVE NFAPNative Family Assistance Program AGENCIES

• Updated contact information for AVCPAssociation of Village Council Presidents, CCTHITACentral Council of Tlingit and Haida Indian Tribes of Alaska, CITCCook Inlet Tribal Council, Maniilaq, and TCCTanana Chiefs Conference
• Added Naukati as an area served by CCTHITACentral Council of Tlingit and Haida Indian Tribes of Alaska
• Added North Pole as an area served by TCCTanana Chiefs Conference

MS 9100-3      INFORMATION EXCHANGE

• Updated link to Admin Manual section 100-3 H to connect to #13 instead of #5 in that section. This will make it more clear that DPADivision of Public Assistance can share information with any NFAPNative Family Assistance Program agency without an ROIRelease of Information

MS 9200-1      INTRODUCTION

• Changed NSTAR to WinStar throughout the section

MS 9200-2      SPONSOR

• Updated sponsor name and contact information

MS 9200-3      POINT OF CONTACT

• Updated POCPoint of Contact contacts

MS 9200-4 A      REQUIRED TRAININGS

• Updated screen shots for learning system

MS 9200-4 B      REQUIRED FORMS

• Changed all mentions of NSTAR to WinStar
• In "New Employee" subsection, updated names of required forms for WinStar Access
• Added note to see subsection 6 for information about requesting access to MyAlaska verification portal

MS 9200-4 B (3)      PASSWORD RESET

• Changed title from "Password Reset" to "Password Reset or Change"
• Added instruction on changing SOAState of Alaska, Mainframe, and EISEligibility Information System passwords if the old password is remembered
• Added link to change SOAState of Alaska password provided by ITInformation Technology
• Added requirement to provide information about leave when requesting a password reset

MS 9200-4 B (6)      REQUESTING ACCESS TO MYALASKA VERIFICATION PORTAL

• Added subsection (6) for instructions on how to request access to either WinStar or MyAlaska

MS 9200-5      ACCESSING EISEligibility Information System, WINSTAR, & SAMSecure Access Manager

• Changed NSTAR to WinStar throughout the section
• Removed NSTAR information from section B
• Updated subsection C to add instruction on accessing the SAMSecure Access Manager manual
• Added subsection D to include instruction on accessing the SAMSecure Access Manager manual
• Added subsection D to include instruction on accessing WinStar
• Added subsection E with instruction to sign in to the MyAlaska verification portal for CSSDChild Support Services Division information

MS 9200-5 B      SIGNING ON TO THE MAINFRAME AND EISEligibility Information System

• Changed section title to "Signing into the Mainframe and EISEligibility Information System"
• Removed instructions to sign into NSTAR on the mainframe as it is no longer housed there

MS 9200-5 C      SIGNING ON TO SAMSecure Access Manager

• Added information about accessing SAMSecure Access Manager manual

MS 9200-5 D      SIGNING ON TO WINSTAR OR MYALASKA

• Updated title to change from NSTAR to "WinStar or MyAlaska" since some agencies will use WinStar and some will use MyAlaska
• Removed NSTAR instructions
• Added instructions to access WinStar
• Updated link for NSTAR user guide

MS 9200-5 E      SIGNING ON TO MYALASKA

• Added new section to provide instruction on how to request access MyAlaska Verification portal

Addendum 1

• Updated examples with direction from ITInformation Technology, new sponsor information, and new WinStar forms
• Updated:
  • Change example
  • Delete example
  • New example
  • Renewal example

Addendum 2

• Updated new user checklist with new forms for WinStar access

Addendum 3

• Updated Community Service Listing to assign North Pole to TCCTanana Chiefs Conference and Naukati to CCTHITACentral Council of Tlingit and Haida Indian Tribes of Alaska
• Updated Community Service Listing by TANFTemporary Assistance to Needy Families Region to assign North Pole to TCCTanana Chiefs Conference and Naukati to CCTHITACentral Council of Tlingit and Haida Indian Tribes of Alaska