STATE OF ALASKA

Department of Health and Social Services

Division of Public Assistance

TRANSMITTAL NUMBER: MC #1

MANUAL: NFAPNative Family Assistance Program Guide

DATE: February 3, 2020

We have updated the Native Family Assistance Program (NFAPNative Family Assistance Program) Guide to make it more helpful for both state and Tribal staff. This change includes some minor formatting changes as well as a significant change to the DPADivision of Public Assistance System Access section.

The entire manual is now numbered for easier navigation. Highlights of other revisions are described below. If you have any questions, please contact the Policy and Program Development team by email at dpapolicy@alaska.gov.

OVERVIEW OF CHANGES

MS 9100      CASE PROCESSING INFORMATION

• Added a link to Addendum 3 which has lists of areas served by each agency. One list is alphabetical by community name. The other is organized by service agency

MS 9100-1      ACTIVE NFAPNative Family Assistance Program AGENCIES

• Updated contact information for AVCPAssociation of Village Council Presidents, CCTHITACentral Council of Tlingit and Haida Indian Tribes of Alaska, CITCICook Inlet Tribal Council Incorporated, and KANAKodiak Area Native Association

MS 9200-1      INTRODUCTION

• Identified systems available through DPADivision of Public Assistance and SOAState of Alaska
• Specified who should have access
• Instructed all system related requests should go through POCPoint of Contact

MS 9200-2      SPONSOR

• Added information about requirement to work with the sponsor
• Added instruction to send emails to dpapolicy
• Added contact information for sponsor

MS 9200-3      POINT OF CONTACT

• Added new POCPoint of Contact section to describe the duties of the POCPoint of Contact at each NFAPNative Family Assistance Program
• Listed POCPoint of Contacts and their alternates at each agency
• Added POCPoint of Contact responsibilities

MS 9200-4      REQUESTING ACCESS

• Explained HIPAAHealth Insurance Portability and Accountability Act & SOLQState Online Query yearly training requirement
• Added step by step instruction for accessing training
• Added section listing required forms for each type of request
• Included links to required forms
• Added link to Addendum 1 for examples of how to complete forms
• Added examples of emails showing the difference between SOAState of Alaska, Mainframe, and EISEligibility Information System resets as well as information I need to request a reset

MS 9200-5      ACCESSING EISEligibility Information System, NSTAR, & SAMSecure Access Manager

• Reorganized step by step instructions for accessing EISEligibility Information System & SAMSecure Access Manager
• Added password requirements
• Added examples of good passwords or unacceptable passwords
• Added a link and instructions on how to access the SAMSecure Access Manager desk guide

MS 9300      REPORTING REQUIREMENTS

• Added placeholder for monthly, quarterly, and annual reporting requirements for NFAPNative Family Assistance Programs

Addendum 1

• Added examples of forms and how they should be completed for each different type of system request

Addendum 2

• Added checklists showing what is needed for a deletion, renewal, or new account

Addendum 3

• Moved Community Service Listing and Community Service Listing by TANFTemporary Assistance to Needy Families Region to Addendum 3