STATE OF ALASKA

Department of Health and Social Services

Division of Public Assistance

 

TRANSMITTAL NUMBER: 2017-03

 

MANUAL: Administrative Procedures Manual

 

DATE: December 22, 2017

 

Several sections of the Administrative Procedures Manual have been revised. Highlights of the revisions are described below.

 

If you have any questions, please contact Field Services at dpafield@alaska.gov or the Policy and Program Development Team at dpapolicy@alaska.gov.

 

 

OVERVIEW OF CHANGES

 

100      General Information

 

100-3H Request for Information from Other Agencies

 

 

100-10C Potential Conflict of Interest

 

 

103      Casefiles

 

103-4 Processing Returned Mail

 

 

103-6C Records Storage Procedures

 

 

104      Statewide Process Management

 

104 Statewide Process Management

 

 

104-1A Offices Participating in First Contact Resolution

 

 

104-1C Applications, Add-to-Programs and Reapplications (GEN 72)

 

 

105      Verification Procedures

 

105-9 Verification of Citizenship and Identity in Eligibility Files

 

 

106      Interface Matches

 

106 Interface Matches

 

 

106-2B Confidentiality and Disclosure Information

 

 

108      Notices

 

108-3B Guidelines for Creating the Free From Section

 

 

120      Fee Agents

 

120-2 Statewide Fee Agent Coordination

 

 

120-3B New Selection (Hire) Process

 

 

120-4 Fee Agent Training

 

 

120-6 Fee Agent Termination

 

 

109      Addendum

 

109-A CANO Format