STATE OF ALASKA 

DEPARTMENT OF HEALTH

Division of Public Assistance

TRANSMITTAL NUMBER:  MC #17

MANUAL:  Work Services Procedure Manual 

DATE:  December 1, 2025

We have made technical corrections and incorporated the changes outlined below.

If you have any questions, please contact the Policy and Program Development team at hss.dpa.policy@alaska.gov 

OVERVIEW OF CHANGES

ENTIRE MANUAL

Replaced reference to hss.dpa.office@alaska.gov with direction to use the DPA's Secure Document Portal to upload requests and documents.  

1001-2 EMPLOYABILITY ASSESSMENT

• Removed the requirement to refer ineligible aliens to Work Services.

1001-13 DOCUMENTATION

• Updated TA5 documentation requirements.

1002-1 SELF-SUFFICIENCY PLANNING REQUIREMENTS

• Removed the option for ineligible aliens to voluntarily participate in FSSPFamily Self Sufficiency Plan development.

1003-1 PERFORMANCE MEASURE DEFINITIONS

• Deleted bullets referencing ineligible aliens.

1003-3 WORK VERIFICATION CORE ACTIVITIES

• Added In-Kind work examples.
• Updated Paid Employment work verification requirements to align with eligibility requirements.
• Revised section for clarity.

1004-3 WHAT SUPPORTIVE SERVICES CANNOT BE USED FOR

• Revised section for clarity.
• Expanded the list of basic services to be paid for with client's benefits. 
• Revised parameters for paying phone/cell phone and internet services. 

1006-6 IF GOOD CAUSE DOES NOT EXIST

• Updates the reference from the HowWe guide to MS 1007-2.

1007-1 PENALTY TYPES AND THEIR IMPACT

• Clarified when an SS or WA penalty should be used. 

1007-14 DISQUALIFICATIONS

• Aligned language regarding Job Quit between WSPMWork Services Procedure Manual and ATAPAlaska Temporary Assistance Program MS 722-4. 

1015-11 QUARTERLY CONTINUOUS IMPROVEMENT PLAN (QCIP)

• Corrected the link.

1018-9 ARCHIVING FILES

• Revised file retention requirements.