1001-11          SUPPORTIVE SERVICES

Supportive Services are financial, social, or other services which help families get, keep, and advance on the job. Supportive Services are used to support client participation in appropriate work activities.

The need for Supportive Services will be proactively addressed as case managers identify participant's potential challenges to achieving full engagement, see WSPMWork Services Procedure Manual MS 1002 and WSPMWork Services Procedure Manual MS 1004.

Supportive Services may only be authorized when the following conditions are met:

1. The household has an open ATAPAlaska Temporary Assistance Program case. 

2. The household is eligible for post-TA services. 

Supportive Services cannot be issued to families who do not meet one of these eligibility criteria.  If a family has an immediate need while they are waiting for initial eligibility determination, prefer them to local partners for assistance.  If lack of supportive services prevents the pended adult(s) from participating in FSSPFamily Self Sufficiency Plan planning or activities, adapt the FSSPFamily Self Sufficiency Plan accordingly.  Staff are responsible for verifying that the case is either actively receiving ATAPAlaska Temporary Assistance Program or that the family qualifies for post-TA before approving or issuing supportive services.  Use the EISEligibility Information System Summary Screen in CMSCase Management System to confirm case status.  We can assume adults in a case in received or review status, or a case that has been open but is now pending is still an ATAPAlaska Temporary Assistance Program client.