1001-1 RAPID ENGAGEMENT
Rapid client engagement is required upon referral to Work Services regardless of case status. Clients may be referred in open (OP), pended (PE), received (RE), contact (CO), or any other status other than closed (CL) or denied (DE). Rapid engagement is defined as completion of an initial employability assessment (and Family Self-Sufficiency Plan (FSSP ) (WSPM MS 1002) as the final product of the assessment within 30 days of the WSP 's knowledge that the client has applied for ATAP even if DPA has not sent an official referral of assignment to the WSP .
Upon referral, clients are eligible to receive the full range of case management services including childcare and Supportive Services (WSPM MS 1004). If it is determined a client is ineligible for ATAP at a later date, the WSP will take the necessary steps to close the Work Services case.
Clients who reapply after 60 months of ATAP should be scheduled for an employability assessment and extension determination immediately upon referral (WSPM MS 1008-4).
CMS documentation is required for all attempts at client engagement and re-engagement.
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MC #11 (12/23) |