104-2 RECERTIFICATION AND REVIEW
Processing recertifications and reviews is an integral part of effective case maintenance and workload management. After a household is determined eligible for benefits, the caseworker will assign a certification or review period. Each program has specific requirements for the length of the certification or review period, and the information needed to determine continued eligibility. Refer to the appropriate program manual for policies on recertifications and reviews.
Recertification and review forms are date stamped and registered the same day they are received in the DPA office. All reviews and recertifications will be acted on promptly in accordance with the timeliness standards prescribed for each program. Caseworkers may not use the processing time limits as a waiting period before making a final eligibility decision or as a reason for denying or terminating assistance.
The following procedures are for processing reviews and recertifications:
Example:
TA case is certified through November 30 and a review is received on November 29. The caseworker has until December 29 to process the review. However, if the caseworker waits until that day to process the case and the report results in a decrease in benefits or case closure, both December and January benefits must be issued at the previous level due to timely notice of adverse action requirements.
Example:
A SNAP case is certified through November 30. The recertification is received on November 16 and must be processed by December 16. SNAP benefits cannot be issued following the end of the certification period until the recertification is approved.
Example:
SNAP case is certified through November 30. The recertification is received on December 2. The case would have auto-closed effective November 30. The recertification is registered as a new application with a benefit start date of December 2. The caseworker will then determine eligibility and, if eligible, authorize benefits.
If the review or recertification is received after there is a one-month break in service, a new application is required. The review or recertification is registered as a new application except for MAGI Medicaid categories. The benefit start date will be the date the review or recertification is filed, but a new application (GEN 50C ) is required. Refer to MS 103-2 for more information about request for service.
Example:
A SNAP recertification is due in October, but was not received. The case closes October 31. On December 10, the client submits a completed recertification form. This recertification form is registered as a request for service with a benefit start date of December 10. The caseworker pends the case for a complete and signed GEN 50C . This example does not apply to MAGI Medicaid. Refer to MAGI Medicaid MS 806-3 for more information about renewal requirements for MAGI Medicaid.
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