3004-1      ELIGIBILITY DETERMINATION TIME FRAMES

A. One Award Per Season

Only one heating assistance grant is awarded per household for applications received during the period that begins October 1 and ends September 30 of each year.

Applications are accepted on the following dates throughout the season:

September 1 through April 30 - Elderly and disabled applicants

October 1 through April 30 - All applicants

October 1 through September 30 - SRHUDSubsidized Rental Housing Utility Deposit applicants

January 1 through September 30 - Expedited (applicants in crisis)

If funding remains at the end of the season, a supplement will be issued to each household receiving benefits before the end of the fiscal year.

B. Processing Time Frames

1. Heating Assistance

HAPHeating Assistance Program will make an eligibility determination and mail the "Notice of Action" to the applicant within 45 days after receipt of the completed application. See HAP MS 3001-2E for what constitutes a completed application.

2. Expedited Heating Assistance

An applicant qualifying for an expedited eligibility determination will have the eligibility determination completed and assistance awarded within 18 hours for life threatening and 48 hours for non-life threatening situations, after receipt of a complete application.

3.  Subsidized Rental Housing Utility Deposit (SRHUD)

HAPHeating Assistance Program will make an eligibility determination and will authorize SRHUDSubsidized Rental Housing Utility Deposit assistance to an eligible within 10 days after receipt of the completed application in a DPADivision of Public Assistance office. If the household's income is not clearly indicated in the application and cannot be ascertained through other resources available to HAPHeating Assistance Program, the application will be pended for this information.