3001-2 THE APPLICATION FORM
3001-2 A. WHAT IS AN ACCEPTABLE APPLICATION FORM?
To apply for Heating Assistance, a Heating Assistance Program application (HAP1) must be completed and submitted in one of the approved ways outlined in HAP MS 3001.
NOTE:
Tribal Energy Assistance applications are considered "acceptable" and must be registered, processed, filed in the client's ILINX folder, and a copy of the application forwarded to a tribal agency if applicable.
3001-2 B. WHAT IS AN IDENTIFIABLE APPLICATION FORM?
An identifiable application is an acceptable application form containing the applicant's name, address, and signature (or witness mark) of the individual seeking assistance or of the individual's authorized representative. Each DPA office must accept and date the identifiable application when it is presented.
3001-2 C. WHO CAN SIGN THE APPLICATION FORM?
The signer must certify, under penalty of perjury, the truth of the information contained in the application.
3001-2 D. WHO CAN BE AN AUTHORIZED REPRESENTATIVE?
A responsible adult, 18 years or older, may be designated by the applicant in writing as an authorized representative. Authorized representatives may sign the application and act on behalf of a household. A household member should prepare or review the application, if possible, even though the authorized representative will be filing the application.
The household may designate an emergency authorized representative (no age limit) if the need arises. The emergency authorized representative can obtain benefits on those occasions when, due to an emergency, neither a household member nor the authorized representative is able to do so. A separate written designation is needed each time an emergency authorized representative is requested to act for the household.
The household is liable for any overpayment resulting from erroneous information provided by an authorized representative.
If the applicant is illiterate, their mark must be witnessed by two individuals who must each sign their names and date the document. No special form is required.
3001-2 E. WHO CANNOT BE AN AUTHORIZED REPRESENTATIVE?
Vendors authorized to accept heating assistance benefits, fee agents, or DPA employees involved in the certification or issuance process may not be authorized representatives without the written approval of the Director or Chief of Policy & Program Development.
3001-2 F. COMPLETING THE APPLICATION FORM
In addition to submitting an identifiable application and having it signed by an eligible individual, the applicant must answer all of the questions on the application form.
If the individual requests help in completing the application form, the worker will offer assistance.
If the application form is not completed, the heating assistance worker will allow the household an opportunity to complete the form. In this case, a written notice, known as a pend notice of action, will be sent to the household listing the items that need to be completed.
3001-2 G. COMPLETE APPLICATION
A completed application includes:
Some tribal organizations serve Alaska Native and American Indian (and in some cases non-native) households in their communities. ECOS is designed to alert the caseworker when an application meets this criteria. At registration, ECOS flashes an alert indicating that the applicant appears eligible to be served by another agency and denies the application.
NOTE:
Auto denied applications must be filed in the client's ILINX folder and a copy of the application forwarded to the applicable tribal agency.
ECOS will allow the entry of households containing both Native and non-Native members. When the household consists of both Native and non-Native adults, HAP will serve the household if the head-of-household is non-Native. Caseworkers processing applications containing both Native and non-Native household members must check with the appropriate tribal organization to make sure the family has not already been served by that organization. If they have been served, the application is denied and the information received from the tribal organization is entered in the case note. If the household has not been served by a tribal organization, the caseworker should notify the tribal organization that HAP will serve the household.
When a tribal organization refuses service to a household that appears to meet their eligibility criteria the caseworker must bring the situation to the attention of hss.dpa.policy@alaska.gov for resolution.
NOTE:
Applicants who are determined ineligible for tribal HAP for failure to follow the rules of their tribal organizations, e.g., failure to submit an application during the tribal HAP enrollment period are NOT eligible to receive HAP through DPA .
Applicants who fail to submit an application through their tribal organization while funds are available are NOT eligible to receive HAP through DPA .
3001-2 I. VOTER REGISTRATION APPLICATIONS
The National Voter Registration Act requires that all states that provide public assistance must offer voter registration opportunities. The heating assistance application now includes a voter registration application and a declaration.
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