1021-1 FAMILY SUPPORT TEAM GUIDELINES
General guidelines for the FST are:
Work as team members with the focus being
to maximize the FFWS client
and family’s health, safety, well-being and self-sufficiency
through collaboratively providing appropriate services and
supports.
To partner as a team cooperatively, with an emphasis
on increased communication and collaborative problem-solving.
This involves partnerships between DPA /Work
Services and multiple partners including other DHSS divisions and human service providers
that the FFWS
client or family members are involved with.
The
FST is
composed minimally of the FFWS
client, a natural support (i.e., friends, family, clergy,
and advocates) and/or paid service provider. Using the Family
Network, the case manager assists the client to select members
of the FST
who are considered helpful to the client moving forward
toward self-sufficiency.
The FFWS
client is always the key decision-maker who collaboratively
develops FST
meeting agendas, contributes to meetings and confirms decisions
made based on meeting discussion.
All FST
meetings are focused on moving the client forward, and understanding
the client/family’s needs. All communication during and between
meetings is positive, using strengths-based language. (always
presenting “the best” of the client/family.)
Confidentiality is upheld according to DHSS regulations (Attachment), as well as to agency-specific confidentiality standards.
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