756-1 DETERMINING THE FAMILY’S MONTHLY INCOME
A family’s eligibility and benefits are determined by estimating the income the family already received and can reasonably expect to receive. Income is estimated by making a reasonable guess based on the information available from the family and source of income. The caseworker reviews the income received in the past and current months from the available information and considers, with input from the family and source of the income, what income is likely to be received during the remainder of the current month and in the subsequent month.
Income is not counted if the amount of the income cannot be estimated or it cannot be reasonably anticipated when the income will be received. This type of income may come from sources such as bingo or pull-tabs, or may be earned or unearned income that is unpredictable and cannot reasonably be anticipated to recur.
To determine the family’s estimated monthly income, the caseworker must know:
Which family members 
 receive income?
 
What is the source 
 of the income?
 
What is the amount 
 of each payment?
 
How often the payments 
 are received – monthly, twice a month, every two weeks, once a week?
 
When the payments are received and, if payments have not yet begun, when is the first payment expected?
The estimated income amount used will be considered correct if:
It is reasonable;
 
It is based on 
 all available information;
 
The caseworker 
 applied correct policy; and
 
The estimate is documented.
756-1 A. CALCULATING AN AVERAGE PAYMENT
A caseworker will calculate an average payment when there are known payment amounts from a source, the payment amounts vary, and the frequency of payment is expected to remain about the same. To calculate an average payment amount, add together recent payments from the same source and divide this total by the number of payments. To do this calculation, use recent payments that represent what is likely to be received, including actual payments already received in the month. Payments that do not represent a regular payment may be excluded in the calculation, for example, one-time overtime or an increase or decrease in hours that is not expected to continue.
Example: 
Debra is employed as a housecleaner 
 at a motel, and works varying hours depending on how many rooms were rented 
 the previous night.  She 
 is paid twice a month and provides her last three pay stubs, showing gross 
 earnings of $600 on March 20th, $585 on April 5th, and $660 on April 20th. 
  Neither 
 Debra nor her employer is able to predict how many hours she will work 
 in a coming pay period, but both agree that her expected income will be 
 about the same as her past earnings.  Calculate 
 an average payment by adding the pay amounts together and dividing by 
 three ($600 + 585 + 660 = $1845 divided by 3 pay periods = $615). 
Conversion 
 factors are used to convert income to monthly amounts when the 
 individual is paid on a weekly or bi-weekly basis and the individual received 
 or expects to receive a full month’s income.
 
Weekly Income – Conversion Factor 4.3
		
		When payments are received on a weekly basis, the individual will 
 receive a fifth payment every third month.  Using 
 the conversion factor of 4.3 takes into account this fifth payment.
		
		If income is received weekly, multiply the payment by the conversion 
 factor 4.3 to determine the monthly income.  If 
 the weekly payment amount varies, calculate an average payment and multiply 
 this average payment by the conversion factor 4.3 to estimate the monthly 
 income.
 
Bi-weekly Income – Conversion Factor 2.15
		
		When payments are received every two weeks (bi-weekly), the individual 
 will receive a third payment every sixth month.  Using 
 the conversion factor of 2.15 takes into account this third payment.
		
		If income is received every two weeks, multiply the payment by 
 the conversion factor 2.15 to determine the monthly income.  If 
 the bi-weekly payment amount varies, calculate an average payment and 
 multiply this average payment by the conversion factor 2.15 to estimate 
 the monthly income.
Conversion factors are not used when estimating a partial month’s income. See manual section 756-1D, Estimating Partial Month’s Income.
Conversion factors are not needed when the individual is paid in a single monthly payment or twice a month.
If income is received in a single monthly payment, no conversion is necessary since it is already a monthly amount. If the monthly payment amount varies, calculate an average payment and use this average as the estimated monthly income.
If income is received twice a month, multiply the payment by two to determine the monthly income. If the payment amount varies, calculate an average payment and multiply this average by two to estimate the monthly income.
756-1 C. ESTIMATING A FULL MONTH’S INCOME
1. Payment Amounts Do Not Vary
When the individual will receive a full month’s income from a source and the payment amount does not vary, estimate the monthly income by multiplying the payment amount by the number of payments expected in the month.
Example #1: 
 
Jim applies on April 4 and is interviewed on April 7.  His 
 only income is unemployment benefits of $200 every two weeks.  For 
 April, he’ll get two payments on April 8 and April 22.  He’ll 
 receive a full month’s income in April and expects a full month’s income 
 in May.  Estimate 
 April’s income by multiplying his bi-weekly payment of $200 by the bi-weekly 
 conversion factor of 2.15 ($200 x 2.15 = $430) and count $430 for April 
 and subsequent months.  
Example #2: 
 
Joan applies on March 28th and is interviewed on April 2nd.   She 
 receives weekly worker’s compensation checks of $250, and provides verification 
 of her March payments received on the 1st, 8th, 15th, 22nd, and 29th. 
 Her next check will be received on April 5th.  She 
 received a full month’s income in March and expects a full month’s income 
 in April. Estimate the income by multiplying the weekly payment by the 
 weekly conversion factor 4.3 ($250 x 4.3 = $1075.)  Count 
 $1075 income for March, April, and subsequent months.  
When the individual will receive a full month’s income from the source and the payment amounts vary, calculate an average payment amount by adding together payments from the same source and dividing this total by the number of payments. Then estimate the monthly income by multiplying the average payment amount by the number of payments expected in the month.
Example #1: 
 
Ron applies on May 7 and is interviewed on May 10.  Ron 
 has been working a part-time job since February and gets paid every other 
 Friday.  He’ll 
 receive two checks in May – on May 14 and May 28.  He 
 provides three pay stubs showing he grossed $350 April 2, $325 April 16, 
 and $360 April 30.  Estimate 
 May’s income by calculating an average paycheck.  ($350 
 + $325 + $360 = $1035 divided by 3 = $345)  Multiply 
 this average check by the bi-weekly conversion factor 2.15, since he gets 
 paid every two weeks ($345 x 2.15 = $741.75).  Count 
 $741.75 monthly income from this job for May and for the subsequent months. 
  
Example #2: 
Carolyn applies on September 15th and is interviewed on September 19th. 
  She works 
 at the video store about 20 hours a week at $8.00 an hour.  She 
 gets paid on the 5th and 20th of each month.  Her 
 August 5th check was $320, her August 20th check was $336, and her September 
 5th check was $352.  Estimate 
 September’s income by calculating an average paycheck.  ($320 
 + $336 + $352 = $1008 divided by 3 = $336)  Multiply 
 this average check by 2, since she is paid twice a month.  ($336 
 x 2 = $672)  Count 
 $672 for September and for the subsequent months.
3. Estimating New Earned Income
When an individual starts a new job and will receive a full month’s income, initially estimate the monthly income by using the individual’s anticipated work schedule and hourly rate of pay. Multiply the hourly rate of pay by the number of hours the individual is expected to work per week. Multiply this estimated weekly wage by the weekly conversion factor 4.3 to get an estimated monthly amount.
At review, determine a new income estimate by calculating an average payment using recent payments.
Example:  
Kathy applies on July 10th.  She 
 started a new job on July 5th, and will get her first paycheck on July 
 20th.  She 
 gets paid by the hour and paydays are on the 5th and 20th.  The 
 employer verifies that she will work an average of 30 hours per week at 
 $7 per hour.  She 
 will receive a partial month’s income in July, and a full month’s income 
 beginning August.  For 
 July, use the income she is expected to receive in July based on scheduled 
 hours, pay period end dates, and pay dates.  For 
 August and subsequent months, estimate the income by calculating a weekly 
 wage (30 hours x $7 = $210) and applying the weekly conversion factor 
 of 4.3 ($210 x 4.3 = $903). 
4. Estimating Earned Income that has Changed
When the individual will receive a full month’s income and the rate of pay has changed but the number of hours is expected to remain about the same, estimate the monthly income by calculating the average number of hours per pay period using paychecks already received and multiplying this average number of hours by the new hourly rate.
Example:  
Terri reports she got a raise to $10 an hour starting July 1.  She 
 gets paid twice a month, and provides her last three pay stubs that show 
 45 hours for pay period ending May 31, 36 hours for pay period ending 
 June 15, and 42 hours for pay period ending June 30.  Average 
 the number of hours by adding them together and dividing by three.  (45 
 + 36 + 42 = 123 divided by 3 = 41).  Multiply 
 this average number of hours by the new rate of pay to get an average 
 payment per pay period (41 hours x $10/hour = $410).  
5. Change in Income Occurs During the Month
When a change occurs during a month and the individual will get a full month’s income, calculate an average payment using the amounts received and expected to be received in the month. Then, multiply this average payment by the number of payments expected in the month to get an estimated monthly income for this month.
Example: 
Yvonne applies for assistance on June 17th.  She 
 started a job on May 16th, works 40 hours a week, and is paid every other 
 Friday.  She 
 was paid a training wage of $8.00/hour for the first two weeks.  Since 
 May 28th, she is now being paid $12.00/hour.  Her 
 first check received June 10th for pay period ending May 27th was 40 hours 
 x 2 weeks x $8.00/hour = $640.  Her 
 June 24th check for pay period ending June 10th will be 40 hours x 2 weeks 
 x $12.00/hour = $960.
Since June income will include pay at two different rates, June’s income 
 is estimated by calculating an average payment using the $640 received 
 June 10, and the $960 expected on the June 24th check, $640 + $960 = $1600 
 divided by 2 = $800.  Multiply 
 this average payment by the appropriate conversion factor, $800 x 2.15 
 =$1720.  For 
 July, estimate the income using only the higher rate of pay, $960 x 2.15 
 = $2064.  
When an individual receives a salary and will receive a full month’s income, estimate the monthly income based on the monthly salary the individual expects to receive.
Example:  
Jon works for the State of Alaska and receives a salary of $1,000 twice 
 a month.  Calculate 
 his monthly earnings by multiplying his salary by two ($1,000 x 2 = $2,000) 
 and count $2,000 gross earned income from this job.
756-1 D. ESTIMATING A PARTIAL MONTH’S INCOME
When a family's income from a source begins or ends, it may be necessary to estimate a partial month’s income. For these situations, do not use conversion factors to estimate the income.
If the family receives or expects to receive a partial month’s income from a source in a month, estimate the income by totaling the actual income received and the income the family expects to receive in the month.
Example – Beginning 
 Income in Month of Application: 
Maria applies on June 25.  She 
 just began receiving weekly unemployment benefits of $100 and will receive 
 a $200 check every two weeks.  She 
 received her first check of $200 on June 18.  Her 
 next check will be received July 2.  Count 
 $200 unemployment benefits for the month of June.  Since 
 she will receive a full month’s income in July, estimate July’s and subsequent 
 months income using the 2.15 bi-weekly conversion factor ($200 x 2.15 
 = $430) and count $430 for July and subsequent months. 
Example – Beginning 
 Income in Ongoing Case: 
Char reports on February 7th that she will start receiving bi-weekly payments 
 from an annuity.  She 
 will receive her first payment March 18th.  This 
 will be the only check received in March.  Determine 
 eligibility for March counting the one payment she will receive on March 
 18th.  Since 
 she will receive a full month’s income in April, estimate April’s and 
 subsequent months income by multiplying the bi-weekly payment by the 2.15 
 conversion factor.  
Example – Ending 
 Income in Month of Application: 
Clarissa applies on August 13 and is interviewed the same day.  She 
 received her last unemployment benefit check of $200 on August 6.  Count 
 $200 income for August.  Since 
 she will no longer receive benefits, no unemployment income is counted 
 for September.
Example – Ending 
 Income in Ongoing Case: 
Kevin reports on September 3 that his seasonal job will end in September. 
  The final 
 check from this source will be received in October.  The 
 anticipated actual amount of the final check is estimated for October.
Example – Income 
 Changing During the Month:  
Venietia applies for assistance on June 16, and reports that she has a 
 job that pays twice a month.  She 
 provides paychecks showing that she was paid $500 on May 10 and $600 on 
 May 25.  However 
 during the last half of May, she had to take some time off without pay 
 due to an illness in the family and so did not receive a paycheck on June 
 10.  She 
 returned to work on June 1 at her regular pay and expects to be paid $550 
 on June 25.
Since Venietia will not receive a full month’s pay during June, this is 
 considered to be a partial month’s income.  The 
 income for June is estimated by calculating the amount that she will receive 
 on the June 25 paycheck.  Income 
 for July will be estimated based on a full month's income.
An individual may receive income on an irregular basis. Examples of irregular income may include day labor, on-call work such as substitute teaching, craft sales, and receipt of child or spousal support. Irregular income is counted if the family has already received it in the month or can reasonably expect it to be received in the month. Income that cannot be reasonably anticipated is not included in the estimate of income.
The caseworker should thoroughly explore irregular income situations. When the caseworker and the individual can arrive at a reasonable estimate of how much income will be received in a month, that amount of income is included in the estimate.
Example of Countable 
 Irregular income: 
Terry received child support during four of the last six months - $100 
 in February, $200 in April, $50 in May and $250 in July.  Totaling 
 the four payments ($600) and dividing them over the six-month period the 
 payments were received, the family received an average payment of $100. 
   The 
 caseworker discusses this with Terry and both agree it would be reasonable 
 to expect an average $100 per month.
Example of Countable 
 Irregular income: 
Aina creates and sells craft items and a craft store carries the items 
 on consignment.  She 
 receives income only after an item is sold.  Sales 
 are irregular most of the year.  However, 
 during the summer tourist season, sales pick up.  After 
 paying expenses, she normally receives between $300 and $500 per month 
 from June - September.  Based 
 on this previous sales history, the caseworker estimates Aina will receive 
 $400/month from craft sales during the months of June - September. Sales 
 are extremely sporadic during the rest of the year so no income is anticipated 
 from this source from October - May.  If 
 Aina states that although sales are irregular during the off-season, she 
 usually receives at least $50 a month, $50 would be counted each month 
 from October - May.  If 
 she states that income for most months is completely unpredictable except 
 around Christmas, the caseworker would explore the anticipated income 
 from Christmas sales, and include that amount in the estimate of income 
 for December.
Example of Excluded 
 Irregular Income: 
JoLynn applies for assistance in December.  She 
 most recently received a child/spousal support check in November.  Prior 
 to that, the last check she received was in May.  She 
 tells the caseworker that she can never predict when the checks will arrive. 
  In this 
 case, payments cannot be reasonably anticipated so no child/spousal support 
 income is counted.
Example of Excluded 
 Irregular Income: 
Dave applies for assistance on November 5th.  He 
 works on-call for the city shoveling snow during the winter, but has not 
 worked nor received any income in November.  Since 
 it cannot be reasonably anticipated when snow will fall, when he will 
 be called into work, or when income from this source will be received, 
 income from this source cannot be included in the estimate of income. 
 
756-1 F. SELF-EMPLOYMENT INCOME
For policy on determining self-employment income, see manual section 759-5.
756-1 G. VERIFICATION OF INCOME
All countable income available to the family must be verified. Verification obtained must be documented in the case record. Income can be verified using check stubs, written or oral statements from the source, or data interface information.
Pay stubs are the primary source of verification for earned income. Occasionally pay stubs are not available. The individual may have just begun work and have no pay stubs, or may have lost some or all of the stubs. In these circumstances, verification of the individual’s income is obtained from the employer, either by phone or a work statement completed by the employer.
Note:  
At review, determine a new income estimate by calculating an average payment 
 using recent payment if income was initially estimated and verified using 
 a work schedule.
Good documentation is an essential part of establishing how the family's eligibility was determined. In every situation, the caseworker must document:
The source, 
 amount, frequency (when it is received and how often) of the family’s 
 income and how this information was verified;
 
The method 
 used to estimate the monthly income; and,
 
Any expected changes in the income and what effects, if any, the changes have on the estimate of income.
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