700-4 VERIFICATION AND DOCUMENTATION
To receive ATAP benefits, a family must meet at least 14 separate eligibility requirements. An applicant must claim on the application form and in an interview with a DPA -contracted fee agent or caseworker that the eligibility requirements are met. In addition, the applicant may be required to verify that the family or a member of the family meets certain factors of eligibility.
Verification can be obtained through documents, EIS or online system information, contacts with third parties, or home visits, and in some circumstances a client statement can be used to establish the accuracy of information stated on the application or provided by the applicant.
Information listed on the application that would cause the client to be ineligible for the program must be confirmed prior to completing the eligibility determination.
Example:
An applicant states on their application that they have $4000 in their checking account. At face value it appears the client is ineligible for being over the resource limit. Before denying the application the caseworker must verify that funds in the account are not exempt from the resource limit.
700-4 A. VERIFICATION REQUIREMENTS
1. The following eligibility requirements must be verified to determine a family's eligibility for ATAP :
Note:
Physical or mental ability to work only needs to be verified to allow an exemption from work activities, exempt someone from pursuing UIB , or to allow the two-parent payment standard.
2. The following must be verified to be included in the calculation of the family's ATAP benefit:
Note:
If obtaining verification of the expense, including a shelter cost, would delay processing the initial application, the household may choose to have the application processed without the deduction. Document this request in the case record.
3. The following must be verified if the information received is found questionable:
The applicant has the primary responsibility for providing documentary evidence to support statements made, and to resolve any questionable information. The caseworker must place verification in the case file or document the verification in the case notes.
The caseworker applies professional expertise and exercises prudent judgement to determine if the proof is sufficient to document the eligibility requirement. A family cannot be found eligible for ATAP if the applicant refuses to allow the caseworker to verify or document information relevant to the eligibility determination.
See ATAP MS 705-4 A for more information on the verification required prior to allowing deductions.
700-4 B. QUESTIONABLE INFORMATION
Questionable information is unclear or inconsistent information that contradicts a previous application, written or verbal statement made by the applicant, or other information received by the agency. For example, information would be considered questionable if a family's expenses continually exceed their monthly income.
Any information that a caseworker determines to be questionable must be verified when it affects a family's eligibility for TA or the amount of the family's ATAP benefit. Verification of previously verified information cannot be required, unless the caseworker determines the information has become questionable.
When information from another source contradicts statements made by the applicant, the applicant must be provided an opportunity to clarify and verify their circumstances.
Documentation is a record of what elements are verified and how, and why certain decisions are made that relate to a determination of eligibility for TA . Documentation also supports actions taken while case managing a family to become self-supporting.
The caseworker must document each action taken that is related to a family's application for or receipt of TA . See Administrative Procedures Manual for documentation standards.
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MC #77 (04/24) |