STATE OF ALASKA

Department of Health and Social Services

Division of Public Assistance

 

TRANSMITTAL NUMBER: 2018-01

 

MANUAL: Administrative Procedures Manual

 

DATE: May 1, 2018

 

Several sections of the Administrative Procedures Manual have been revised. Highlights of the revisions are described below. Other changes are technical in nature.

 

If you have any questions, please contact Field Services at dpafield@alaska.gov or the Policy and Program Development Team at dpapolicy@alaska.gov.

 

 

OVERVIEW OF CHANGES

 

100      General Information

 

100-3B Client Access to Information

 

 

100-3H Request for Information from Other Agencies

 

 

101      The Application Process

 

101-4 Receipt of an Identifiable Application

 

 

103      Casefile

 

103-4 Processing Returned Mail

 

 

105      Verification Procedures

 

105-1B Mandatory Verification

 

 

107      Changes

 

107-2D Standard Alerts and Tasks Used in EIS and ARIES

 

 

111      Program Losses and Claim Collection

 

111-7B Forms of Payment

 

 

121      Payments

 

121-5 Delivery of Payments

 

 

121-14A Stop Pay Procedures

 

 

121-15 Returned Warrants

 

 

Addenda

 

118-8B Addendum Returned Mail Guide