120-1 ROLE OF FEE AGENTS
Fee agents, although volunteering, receive a fee for their service. The responsibility of fee agents is limited to:
- Interviewing applicants and recipients of DPADivision of Public Assistance programs,
- Providing necessary forms and brochures to applicants and recipients,
- Ensuring all questions are answered on the application or recertification form,
- Gathering client information and verification needed for the application or recertification, and
- Submitting the application or recertification along with the necessary paperwork to the nearest DPA Division of Public Assistanceoffice.