1015-8          PERFORMANCE CONFIRMATION REPORT

Work Services Providers must adhere to the Alaska Work Verification requirements listed in WSPMWork Services Procedure Manual section 1003-3.

Work Verification accuracy results will be reviewed during each provider's WSQRWork Services Quality Review. If a provider's Work Verification of Core and Work Support activities demonstrates an accuracy rate of lower than 80% during a review the following will be implemented the next month:

1. The Management Evaluation Team will provide a report template with a sample of cases that include the reported work activity for the prior month. 
2. The Provider will verify the accuracy of the work verification utilizing information documented by their staff and respond to all the sample cases with the following confirmation:

1. CMSCase Management System Work Activity Screen for each adult with reported activities (both adults in a selected 2P family)
2. CMSCase Management System Client Note which describes the data entered and how it was verified
3. Provide the hard copy verification, e.g., pay stubs, work statement, activity logs, or the third party verification documentation
4. The provider will correct verification errors and write a CLNOClient Notes describing the corrective actions taken, and

5. Send the completed report to hss.dpa.mgmt.eval.team@alaska.gov with all supporting verification documents within five (5) business days.

3. The Management Evaluation Team will independently review this sampled case data. 

Participation in the Performance Confirmation Report will continue until the provider's WSQRWork Services Quality Review demonstrates 80% Work Verification accuracy or the provider has three consecutive months of 80% or higher Work Verification following this process.  If the Work Verification accuracy drops below 80% in the next WSQRWork Services Quality Review, the process will begin again.  

Work Services Providers may choose to review Work Verification data entry using the sample provided by PI&AProgram Integrity & Analysis/R&AResearch & Analysis on the participant report as they see fit if they are not required to do so under the terms of this report requirement.  Some reasons to review work verification include:

• Monthly case file review
• Supporting or coaching for staff's individual performance
• Evaluating staff's understanding and application of Work Verification standards
• Other application according to leadership's identified need

Technical assistance resources will be made available as requested to assist providers develop their expertise in Work Verification expectations.