1015-15          WORK SERVICES PERFORMANCE MEASURES

The Work Services Performance Measures reports compile monthly and yearly performance measures for each provide and a statewide total. The report includes the numerator and denominator for each performance measure for each provider.

1. The Work Services Performance Measures report is produced monthly by DPADivision of Public Assistance's Research and Analysis unit and is available through the DPAweb at the following location: http://soar.hss.state.ak.us/performance/index.php.
2. Performance Measure Definitions can be found in MS 1003-1. Answers to frequently asked questions (FAQs) about these six can be accessed through the DPAweb at the following link: http://soar.hss.state.ak.us/performance/files/Perf_Meas_FAQ.pdf.
3. The Contractor Performance Measures report is primarily used as a management tool to record each Work Services providers' monthly and annual performance statistics. Data is used to generate a monthly Pay-for-Performance invoice.