1006 GOOD CAUSE
While a client may not always make a formal request for good cause, they may disclose information to the case manager that indicates a possible good cause claim. Case managers are required to explore and thoroughly document potential good cause reasons with the client before a penalty can be requested. If good cause is identified, the FSSP should be updated with another activity that is more appropriate, see MS 1002.
If the case manager requests a penalty, which may be imposed because no good cause was identified, the ATAP client must make a claim of good cause to resolve the penalty. Good cause is specific to each type of penalty. For more guidance on penalties, refer to ATAP MS 723 and WSPM MS 1007.