STATE OF
ALASKA
Department of Health and Social Services
Division of Public Assistance
TRANSMITTAL NUMBER: MC #2
MANUAL: Work Services Procedure Manual
DATE: December 3, 2018
We are making several changes to clarify existing policy as a result of suggestions from the field and Work Service Providers.
Highlights of these policy revisions are described below. If you have any questions please contact the Work Services Policy Team at WSTA@alaska.gov or DPApolicy@alaska.gov.
OVERVIEW OF CHANGES
MS 1001-2 EMPLOYABILITY ASSESSMENT
Clarified that both new and returning clients need to complete the Employment Planning Interview, including the TA5
MS 1001-3 INITIAL EMPLOYMENT PLANNING INTERVIEW INSTRUCTIONS
Changed title of subsection from “Initial Employment Planning Interview” to “Initial Employment Planning Interview Instructions” for clarity
Removed previous information about the Initial Employment Planning Interview (EPI) and replaced with detailed instructions
Renumber section accordingly
MS 1003-3-C-2 SSI/SSDI
Clarified documentation requirements for activity hours related to SSI/SSDI activities
MS 1003-6 PERFORMANCE CONFIRMATION
Clarified when and how long a Work Services provider must follow performance confirmation protocols as a result of a Work Services Quality Review (WSQR)
MS 1004-1 WHEN TO PROVIDE SUPPORTIVE SERVICES
Clarified that there are spending limits for certain categories (i.e., medical/dental/relocation)
Revised NOTE to clarify when Supportive Services can be offered during the Post-TA period
MS 1007-4 GOOD CAUSE OR AN EXEMPTION IS ESTABLISHED
Removed old guidance instructing the case manager to apply a baby exemption if the client qualifies rather than applying a penalty for non-compliance as this policy no longer applies
MS 1013 WORK SERVICES CASE MANAGEMENT IN POST-TA
Added link to WSPM 1004-1 that clarifies Post-TA eligibility when a child ages out, makes a permanent move, custody change, or out-of-state move
MS 1018-5 MANAGEMENT OF CASE TRANSFERS
Clarified the process for change of address or community expectations as it relates to client relocation
MS 1018-6 GRIEVANCE PROCEDURE
Extended the deadline for submission of Grievances from 10 days to 15 days to give WS providers more time to evaluate potential grievances
ENTIRE MANUAL
Removed all references to Program Service Aide's (PSA’s) throughout the manual as this aspect of Job Development is not currently being used