1021-5           FAMILY SUPPORT TEAM MEETING FACILITATION

1. 1. 1. The case manager must facilitate all FST Family Support Team meetings and designates a meeting member to take notes (no form).

      2. The case manager must conduct an introductory FST meeting.

         1. The case manager must ensure introduction of all team members, present the Family Network and Weekly Routines/Calendar and strategize beginning steps to meet client and family needs.

         2. The case manager ensures the completion of an action plan for FST member follow-up.

1. 1. 3. The case manager facilitates each FST Family Support Team meeting by giving members opportunity to share information in order to better understand the full picture of the family’s responsibilities and needs.

         1. The case manager identifies multiple agency service plan requirements and expectations, and facilitates the FST to work together to coordinate client schedules and expectations.

         2. The case manager must ensure that the FST agrees to support common goals and recognize that each agency has requirements to be prioritized in balance with the client and family’s circumstances.

      4. All discussion and decisions made during FST meetings are client driven, based on their needs and what they deem necessary and achievable, in order to move them forward toward family stability and self-sufficiency.

         1. The case manager must facilitate FST Family Support Team meetings in a manner that ensures all decisions regarding FST goals and actions are agreed upon by all members; most importantly the client.

         2. The case manager must ensure that FST meetings result in members identifying goals that are achievable, measurable and transferred to the client’s existing FSSP Family Self Sufficiency Plan, as an (IFSSP Informed Family Self Sufficiency Plan) (WSPM Section 1008).

         3. The case manager must communicate to all FST Family Support Team members the concept of information being shared on a “need to know basis,” or “minimum necessary” when working as a collaborative team (i.e., not all team members need to know the specifics of a diagnosis or the client’s history unless it directly affects IFSSP Informed Family Self Sufficiency Plan goals).

Example:  

Karen, a single mother of two has an open Plan of Safety with OCS, attends group and individual counseling, has regular appointments with a psychiatrist and is receiving ATAP. Most of the FST members do not need information about diagnosis, treatment or the conditions that initiated the Plan of Safety. They do, however, need to know the schedule of appointments, and logistics of completing treatment. Consultation from the clinician can greatly influence successful identification of activities such as appropriate environment, stress triggers, dedicated time to attend appointments, etc.

1. 1. 5. The case manager encourages all FST Family Support Team members to work to the greatest extent possible to maintain communication between members as a team rather than separately between individual members; to inform the team of any changes to agency service plans that may affect a family member’s ability to follow through on an agreed upon service activity, family stability and employability. The case manager must ensure all ROI Release of Informations are current for ongoing communication with existing and new FST Family Support Team members.