1004-3           DUE DILIGENCE OF THE WORK SERVICES CASE MANAGER

Due diligence of each case manager is measured by the documentation and progress of each client toward their self-sufficiency goals.

1. 1. 1. • Follow all DPA Policy and Procedures as outlined in the ATAP Alaska Temporary Assistance Program Manual and Work Services Procedure Manual;

         • Conduct interviews, assessments and evaluations with each client;

         • Seek collaboration with partners to support each client’s unique strengths and needs;

         • Create ways to coordinate activities to increase client success;

         • Complete referrals appropriately and through the DPA Division of Public Assistance designated process;

         • Measure the client’s progress;

         • Assure the client’s privacy is maintained; a signed release of information may be required.

         • Document all client activities.