107-1 RESPONSIBILITY TO REPORT CHANGES
DPA applicant and recipients are required to report certain changes that could affect their eligibility and benefit amount. Clients are informed of their reporting responsibilities in several ways:
Interviews
Notices
Reporting Changes Brochure (Gen 93)
Reporting Changes Form (Gen 55)
Home Visits
The caseworker must evaluate any report of change to determine if additional information is needed, or if any action is required, and send the appropriate notice. Information about changes in a recipient or household situation may be obtained from any of the following sources:
A report of change to DPA by clients, representatives, advocates, or another agency;
The EIS and ETAD (ET Alerts Due Today or Overdue) and ETAL (ET Alerts) screens;
Information relating to a specific case (or to a group of similar cases) received from community sources, such as Native organizations, partner agencies, or service providers;
A report of client non-cooperation by the DPA Quality Assessment Unit during the Quality Assessment review process;
Home visits;
A report by the DPA Fraud Unit of any findings obtained during an investigation; and
A report of client non-cooperation by Child Support Services Division (CSSD).
The caseworker must act promptly when any change or new information is received from any source. Any necessary action must be taken within 10 days of the receipt of the report of change. Action to decrease benefits for the household or to close ineligible cases require timely notice of adverse action.
Refer to the program manuals for information on what changes must be reported.
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