3008-1      TIME FRAMES FOR ASSISTANCE PAYMENTS

The program begins awarding payments for the upcoming winter on the first working day in October of each year. Not all clients will receive an award in October. Awards are issued as the applications are worked throughout the year.

Expedited eligibility determination and assistance payment awards begin on October 1 of each year.

Households eligible for expedited service because of a SRHUDSubsidized Rental Housing Utility Deposit application submission will have their application processed within 10 days after receipt of the completed application in a DPADivision of Public Assistance office. SRHUDSubsidized Rental Housing Utility Deposit applications are accepted year-round, October 1 through September 30. 

Crisis applications are accepted October 1 through June 30 and should be processed within 18 hours after DPADivision of Public Assistance receives a complete application for a life-threatening crisis and within 48 hours for non-life threatening crisis.

Note:

Grants are available for client use during the season (federal fiscal year) of issuance and through the end of the following federal fiscal year. HAPHeating Assistance Program is required to return any unused benefits to the federal government after this specified time frame.