3005-1 CRITERIA FOR EXPEDITED PROCESSING
Expedited service is provided to households only when all of the following expedited service criteria are met:
The applicant has requested expedited service by indicating they are in crisis on their HAP1 submission; or
The applicant has submitted a HAP1 and has also notified DPA they are in crisis verbally, via written statement, or a vendor has requested expedited service on the applicant's behalf; and
The applicant is experiencing a crisis, life threatening crisis, or meets the medically necessary criteria as defined in HAP MS 3000-2;
The applicant has submitted a complete HAP1 as defined in HAP MS 3000-2; and
The applicant submits a copy of their current rent receipt or rental agreement, if heat is included in the rent; and
The applicant claims they are out of or within 48 hours of being out of deliverable or storefront pick-up primary heating fuel and has provided a copy of their last billing statement or purchase receipt;
The applicant submits a current copy of their primary heating fuel or electric service disconnection notice or provides a written statement from their vendor, which includes the date of the proposed action and the past due amount. If this information is not provided, the caseworker must attempt to obtain verification verbal verification of the service disconnection through the vendor. An attempt to contact the vendor must be written in the case note before the caseworker pends the application.
Note:
Client statement must be accepted if a client reports they have run out of oil, firewood, or coal.
The applicant is still required to provide both the primary heating fuel and electric billing statements or receipts of purchase with their request for expedited processing.
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