Policy-Helping Keep It Lean
It has been just over a year since DPA’s first office went Lean! Staff have seen workloads and duties shift with each person's work done at the end of the day. Staff no longer suffer from burnout and our clients get their benefits much faster. As always, the goal of the policy team is to ensure program policy is clear and supports the efforts of staff. We want to make your jobs as simple as possible.
A Client's Story
Families First is the Department of Health and Social Services’ strategy to promote self-sufficiency for clients that are reliant on public resources. It is a uniquely personalized, collaborative approach that considers the “big picture” of the client’s family circumstances.
DPA Participated in 2011 Project Homeless Connect
Over the last few years, the Division of Public Assistance has participated in Project Homeless Connect. This one day, one stop event provides the homeless assistance with shelter, housing, food, clothing, healthcare, employment, child care, and even simple conveniences such as haircuts and foot care.
With a mission of reducing and preventing homelessness, various public and private agencies participate in this much needed effort. Project Homeless Connect originated in San Francisco in October 2004 and has been replicated in over 115 cities all across the nation.
How Does ‘Revert Program to Close’ (REPC) Work?
The REPC screen is used and programmed to close a program as of the last authorized or paid benefit month. The REPC screen can also be used to deny eligibility for any program. This article focuses on closing a program.