DPA E-News

Issue 26 - Fall 2011

• A Time to Remember, A Time to Prepare
• Prepare for Winter, Weatherize Now!
• Permanent Fund Dividend Update for 2011
• Removing a Client from a Case in EIS
• Interviewing with Style - SD&T Library DVD
• Skill Challenge: Citizenship and Alien Scenarios

Issue 25 - Summer 2011

• Seasonal Employment and Seasonal Benefit Reduction
• Summer Food Services
• 27th Legislative Session
• Did You Know...that other workers use our EIS client data?
  
• Kaizen Corner
  
• Tips for Reviewing TANF/ATAP months!

Issue 24 - Spring 2011

• Policy-Helping Keep It Clean
• A Client's Story
• DPA Participated in 2011 Project Homeless Connect
• How Does ‘Revert Program to Close’ (REPC) Work?
• Challenge Yourself: Revert to Close
  

Issue 23 - Winter 2010

• New! Self-Employment Policy Change
• Heating Help is Available
• Lean Management Update
• Reducing Duplicate Clients
  
• Holiday Giving Programs
  
• Season of Gratitude
• Skill Challenge: Alaska Self-employment
  

Issue 22- Fall 2010

• Watch for Medicaid
• DPA Role in Temporary Assistance Extension
• What is Questionable? INGENS Interface Tool
• Online Tips F10 is Your Friend
• Alaska WIC
• Finding your Widgets
• Let's Take Action to Be Ready!

Issue 21 - Summer 2010

• Field Services Tools
• EIS Tips & Tools
• EBT Frequently Asked Questions
• Field Trip to the Providence Extended Care Center
• Process Management in Gambell
• Quick Reminder
• e-Newsletter Challenge

Issue 20 - Spring 2010

• DPA e-News Survey, Tell us what you think
• Kaizen What?
• More Help for Medicare Recipients
• Yukon River Village Outreach Initiative
• Quick Reminders
• An Easier Way to Verify U.S. Citizenship and Identify for Medicaid Purposes

Issue 19 - Winter 2009

• Heating Assistance Program Opens
  
• What are HCB Waivers?
  
• No COLA Increase
  
• Medicaid Qualifying Trust
• Alaska WIC at a Glance
  
• Stress Management...Especially During the Winter Holidays!
• Transitional Medicaid Challenge

Issue 18 - Fall 2009

• Critical Priorities
• Disaster Brings Change - Are you ready?
• Ch-ch-ch-ch-changes
• e-Suggestion Survey

Issue 17 - Summer 2009

• EIS Spring Cleaning Tips for Your Caseload
• How to Add a Person
• Two Person Seasonal Reduction & Diversion
• Spring & Summer Conversation
• WIC's Value Enhanced Nutritional Assessment (VENA)
• Eligibility Resource Guide
• Online ET Caseload Report - An Effective Tool for Caseload Management
• Challenge: Medicaid and 12-Month Continuous Eligibility for Children

Issue 16 - Spring 2009

• Medicaid Citizenship and Identity Verification Requirements
• Inform Your Clients about EITC
• Federal Poverty Guidelines
• Old Banking Information - A Tale of Woe
• Quick Verifications
• Customer Service Commandments
• "Who do you call?"
• Customer Service