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Mission, Vision, and Guiding Principles

Working for the Division of Public Assistance isn't just a job, it's a mission. The work we do helps families all across Alaska.

We provide the safety net for those going through hard times and our work is critically important and makes a difference every day for those who need help most.

Our division has developed a mission statement that is simple and straightforward:

“We promote self-sufficiency and provide basic living expenses to Alaskans in need.”

Our vision

Be the national leader in promoting self-sufficiency and providing the highest quality service for needy individuals and families.

Our guiding principles

• We are responsible stewards of the public programs we are entrusted to manage.
• We cooperate with other organizations and seek community involvement in our decisions to provide timely, quality services.
• We are professionals working in a team environment of mutual respect and trust.
• We strive for efficient and effective management and uphold the highest ethical standards.
• We continually strive for excellence in services and continuous improvement.

Core Services

We provide assistance to low-income Alaskan families through:

• Temporary Assistance
• Food Stamps
• Medicaid
• Adult Public Assistance
• Heating Assistance
• Child Care
• We license childcare providers to increase the safety and quality of childcare in Alaska.

Our Customers

Internal Customers:

• Other State Agencies and our own staff

External Customers:

• Low Income Alaskans, Alaskan children in childcare

Division’s Desired Outcome

Low-income families and individuals achieve, maintain, or increase economic self-sufficiency

View the DPA Strategic Plan to learn more about our Division's goals for the future.

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