602-1 C.    IDENTITY

The identity of the person making the application must be verified.  When an authorized representative applies on behalf of a household, the identity of both the authorized representative and the head of household must be verified.  Identity may be verified through readily available documentary evidence, such as a driver's license, work or school identification, bank statement or other document that contains the individuals name. Any documents which reasonably establish the applicant's identity may be accepted.

1. Using the SV code from EIS for identity
   
   If the individual has active Medicaid involvement in EIS and the SV verification code is showing in the ID verification field on the HERC screen, this can be used as verification of identity for SNAP.
   
   If the individual is not currently receiving Medicaid benefits in EIS, you must use another identity verification for SNAP.

1. 2. Using SOLQ for identity
      
      If the individual's name, social security number, and date of birth in SOLQState Online Query matches the information provided on the application, this can be used as verification of identity for SNAP.
      
      As always, if questionable, verification from another sources should be sought.  

3. Previously Verified Information
   
   If a case note exists documenting that we verified an individual’s identity in the past, we can use this case note as documentary evidence of identity as long as the case file has not been archived.
   
   The verification from the case file does not need to be found before issuing the SNAP benefits.

Verification that is retained in ILINX may continue to be used as verification.  When using the verification retained in ILINX, caseworkers must check ILINX to ensure that the verification meets SNAP identity verification requirements.

4. Collateral Contact
   
   If documentary evidence is unavailable, a collateral contact may be used to verify identity. The collateral contact must be someone that can provide accurate and reliable information regarding the individual.
   
   The best collateral contacts would be from employers, landlords, or social service agencies working with the individual since they would have verified the individual’s identity for their purposes.

Note:

If the Eligibility Technician does not feel that the proofs provided reasonably establish the applicant’s identity, additional verification must be requested.