STATE OF ALASKA
Department of Health and Social Services
Division of Public Assistance
TRANSMITTAL NUMBER: MC #23
MANUAL: Adult Public Assistance
DATE: September 1, 2009
As a result of the Food and Nutrition Service approving the waiver of face-to-face interviews for Alaska, changes have been made to the interview chapter to remove the requirement to document why the face-to-face interview was waived. This change was announced by broadcast on August 4 and is retroactive to June 1, 2009.
Highlights of these policy revisions are described below. If you have any questions please contact the Policy and Program Development Team at 465-3382 or email dpapolicy@alaska.gov.
OVERVIEW OF CHANGES
MS 410-3 A When Is An Interview Required
Removes the requirement to conduct a face-to-face interview.
MS 410-3 D When Can the Face-to-Face Interview Be Waived
Changes title from "When Can the Face-to-Face Interview Be Waived" to "How To Conduct An Interview"
Removes reasons a face-to-face interview can be waived.
Clarifies interviews can be face-to-face, by phone or by correspondence.
Clarifies caseworker must conduct a face-to-face interview if requested by the client.
MS 410-3 E Scheduling Interviews
Changes title from "Conducting Interviews" to "Scheduling Interviews"