110-3          TO WHOM PAYMENTS WILL BE MADE

In most cases the warrants are paid to the primary ( PI Primary Information Person ) person, even though he or she may not have his or her needs included.  However, there are certain exceptions:

110-3 A.      WHEN A PROTECTIVE PAYEE IS REQUIRED

If the AFDC Aid to Families with Dependent Children specified relative has failed to comply with certain Job Opportunities and Basic Skills ( JOBS Job Opportunities and Basic Skills ) or Child Support Services Division ( CSSD Child Support Services Division ) requirements, there will be a protective payee established.  If the relative fails to comply with these requirements, AFDC Aid to Families with Dependent Children warrants will be made payable to, and sent to, that protective payee.  See the AFDC Aid to Families with Dependent Children manual.

110-3 B.      WHEN A PROTECTIVE PAYEE IS REQUESTED

The PI Primary Information Person can ask the Eligibility Technician to allow a second person (protective payee) to be able to receive and cash his or her check.  This can be done if the request is made by the recipient, in writing.

The Eligibility Technician has the right to refuse such a request if good cause exists, such as the second party named is known to be unreliable; is too young to manage, receive, and cash the check; etc.  Supervisory approval is required on all payee decisions.

110-3 C.     ”CARE OF” MAILING ADDRESS

If the PI Primary Information Person or his or her authorized representative desire some other person at another address to receive, but not to be able to cash monthly benefits, the Eligibility Technician may use a Care Of (C/O) mailing address.  This can only be done at the written request of the client and the client's reason for making the request should be identified and documented in the case file.

Once a Care Of address is established, the person named at that address will receive the monthly benefit, but that warrant will still be made payable to the primary person.  C/O payments cannot be mailed to a business or to a creditor of the recipient.

110-3 D.     ”CARE OF” A DPA Division of Public Assistance OFFICE

In very special circumstances, a client may request that benefits be mailed to him or her in care of a DPA Division of Public Assistance office if:

1. This is the only way to be reasonably certain that the client will receive the warrant; that is, there has been a serious problem of mail theft or delivery at the client's mailing address, and there is no other address available to serve as Care Of;
    

2. The client requests DPA Division of Public Assistance to serve as C/O in a written and signed request; and
    

3. The regional manager reviews and approves the request.

Any benefits so received by a DPA Division of Public Assistance office shall be placed under locked controls and security, and the client shall be required to sign a receipt when he or she picks up his or her warrant.

110-3 E.     PROHIBITION AGAINST DPA Division of Public Assistance EMPLOYEES

No Division of Public Assistance employee may be named as, or serve as, a C/O or protective payee.  There are no exceptions to this rule.  Fee Agents are also prohibited from serving as protective payees.