STATE OF ALASKA

Department of Health

Division of Public Assistance

TRANSMITTAL NUMBER: 2025-01

MANUAL: Administrative Procedures Manual

DATE: April 1, 2025

A few sections of the Administrative Procedures Manual have been revised.

If you have questions, please contact Division of Operations Support team at hss.dpadost@alaska.gov or the Policy & Program Development Team at hss.dpa.policy@alaska.gov.

OVERVIEW OF CHANGES

ENTIRE MANUAL

• Changed Child Support Services Division (CSSD) to Child Support Enforcement Division (CSED)

MS 100-3 I      GUARDIANSHIP AND CONSERVATORSHIP

• Clarified that the payee fields on the ADDR screen must be completed for individuals that have full guardianship or conservatorship so that benefits cannot be paid to the individual

MS 100-6 A      LIMITED ENGLISH PROFICIENCY (LEPLimited English Proficiency)

• Replaced TeleLanguage interpreter with Language Link (effective 8/1/24)

MS 108-5      EIS NOTICE LISTING

• Added new processing delay notices
• Added ESAP notices:

• F113 ‒ SNAP ESAP APPLICATION APPROVED
• F120 ‒ SNAP ESAP RECERTIFICATION APPROVED
• F760 ‒ SNAP ESAP HOUSEHOLD CONVERTED TO SNAP
• X760 ‒ SNAP ESAP HOUSEHOLD CONVERTED TO SNAP

MS 121-14 A      STOP PAY PROCEDURES

• Clarified that the GEN 21Stop Payment Affidavit Form must be signed with a handwritten signature

MS 122-10      DIRECT DEPOSIT FOR CASH BENEFITS

• Clarified that the GEN 153Direct Deposit Request must be signed with a handwritten signature