Administrative Procedures Manual
Table of Contents
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Electronic Benefit Transfer |
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Issuing a Quest Card - New/Initial Application |
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Issuing a Quest Card - Replacement Cards for On-going Cases |
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Excessive Card Replacements |
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Quest Card Personal Identification Number (PIN) |
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Issuing a Quest Card with a DPA Office Mailing Address |
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Alternate Payee |
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Out-of-State Addresses |
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Cards Returned Undeliverable |
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Providing Quest Card Numbers |
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Direct Deposit for Cash Benefits |
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Mandatory Payees |
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Faxing Direct Deposit Enrollment Forms |
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Rejected Direct Deposit Benefits |
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Benefit Availability for Quest Cards & Direct Deposit |
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Quest Card Holder Support |
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Restrictions for using ATAP Benefits at Certain Locations |