Administrative Procedures Manual
Table of Contents
Case Files |
|
|
|
The Case File Folder |
|
Electronic Document Management |
|
General Rules for Creating Case File Folders |
|
Organization of the Six-Part File Folder |
|
Organization of the Two-Part File Folder |
|
Organization of the Manila Folder |
|
Purging Case Files |
|
Creating Case File Volumes |
|
General Rules for Creating Temporary Files |
|
|
|
Request for Service |
|
Registering and Filing Request For Service Applications |
|
Notice and Interview Requirement |
|
Applicant Fails to Complete the Application Process |
|
Storing Request for Service Applications |
|
Retaining and Destroying Request for Service Applications |
|
|
|
Case Numbering on EIS and ARIES |
|
Assigning Case Numbers |
|
Timeframe for Using Case Numbers |
|
Case Numbering Rules for DPA Programs |
|
Cash Assistance |
|
MAGI Medicaid |
|
Incarceration Medicaid |
|
Combination Medicaid, Temporary Assistance, and Supplemental Nutrition Assistance Program |
|
Adult Public Assistance Related Medicaid |
|
Combination APA , APA Related Medicaid, and Supplemental Nutrition Assistance Program |
|
Interim Assistance |
|
General Assistance, Senior Benefits, and PFD Hold-Harmless |
|
Chronic and Acute Medical Assistance (CAMA) |
|
Hospital Presumptive Eligibility |
|
Case Numbering at a Glance |
|
|
|
Processing Returned Mail |
|
No Forwarding Address is Provided |
|
In-State Forwarding Address is Provided |
|
Out-of-State Forwarding Address is Provided |
|
|
|
Reserved |
|
|
|
Retention of Case Records |
|
Period of Retention |
|
Record Storage Overview |
|
Record Storage Procedures |
|
Instructions for Field Offices when Requesting Stored Records |
|
|
|
Case Transfer |
|
Procedures for Requesting an Inactive Casefile |
|
Procedures for Transferring an Inactive Casefile |
|
Procedures for Requesting an Active Casefile |
|
Procedures for Transferring an Active Casefile |
|
Procedures for Transferring an Application and Recertification |